Complaints and suggestions

The Royal Commission for Riyadh City strives to provide the best services and achieve the highest quality standards in all its urban and development projects. Because we consider you essential partners in the development of the capital and the enhancement of the quality of life within it, we offer you this platform as a direct channel to amplify your voices.

This section allows you to submit your feedback or file complaints to address any challenges you may encounter with the Commission’s services and projects. We also welcome your development suggestions that contribute to improving the work and living environment in Riyadh.

We are committed to reviewing all complaints and suggestions received with utmost care and complete confidentiality, and to addressing them efficiently and effectively. We are fully committed to responding to and explaining the impact of your suggestions and the results of addressing your complaints.

To ensure your request is processed as quickly as possible, please fill out the contact form below, carefully selecting the “Request Type” from the drop-down menu (e.g., Complaint, Suggestion, Inquiry).

Please provide us with all clear details and supporting attachments (if available).